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Disclaimer

and

Confidentiality clause


Last update 2024/07/19 

This website is the property of Confort At Home


Contact details: 


Registered Office Address : Rue de Veeweyde, 18 – 1070 Anderlecht


Phone Number : +32 (0) 484 88 65 20 


E-mail : "info@confortathome.com"


Business number : 0737.633.035


Supervisory authority : Nothingness


By accessing and using the Website, you expressly agree to the following terms and conditions.


Intellectual property rights


Le contenu de ce site, y compris les marques, les logos, les dessins, les données, les noms de produits ou de sociétés, les textes, les images, etc. sont protégés par des droits intellectuels et appartiennent à Confort At Home ou à des tiers habilités.


Limitation of Liability


The information on the website is of a general nature.

The information is not tailored to personal or specific circumstances and therefore cannot be considered as personal, professional or legal advice to the user.


Confort At Home strives to ensure that the information provided is complete, correct, accurate and up-to-date​. 

Despite these efforts, inaccuracies may appear in the information available. 

In the event that the information provided contains inaccuracies or in the event that certain information on or via the site is unavailable, Confort At Home will make every effort to remedy this as soon as possible.

However, Confort At Home cannot be held liable for any direct or indirect damage resulting from the use of the information on this site.

If you notice any inaccuracies in the information made available by the site, please contact the company's customer service.


The content of the website (including links) may be adapted, changed or supplemented at any time without prior notice or notification. 

Confort At Home cannot guarantee the proper functioning of the site and can in no way be held liable for a malfunction or temporary (un)availability of the site or for any form of damage, direct or indirect, that may result from access to or use of the site.


Confort At Home cannot, under any circumstances, be held liable, directly or indirectly, specifically or in any other way, for any damage caused by the use of this site or by the use of any other site, in particular as a result of links or hyperlinks, including, without limitation, any losses, work interruptions, damage to programs or other data of the computer system, to the user's equipment, software or other.

The website may contain hyperlinks to or indirectly refer to third-party websites or pages. The placement of links to these sites or pages does not imply implicit approval of their content.


Applicable law and competent courts.


Belgian law is applicable to this website. In the event of a dispute, only the courts of the district of East Flanders GENT have jurisdiction.


Privacy Policy


Confort At Home values your privacy. 


In the event that the website user is asked to provide personal information :


The data controller, Confort At Home rue de Veeweyde, 18 1070 Anderlecht complies with the Belgian law of 8 December 1992 on the protection of privacy in the processing of personal data.


The personal data you provide will be used for the following purposes :

• Processing your order


You have a legal right to access and, if necessary, rectify your personal data. 

Subject to proof of identity (copy of identity card), you can obtain the written communication of your personal data free of charge by sending a written, dated and signed request to Confort At Home, Rue Veeweyde, 18 1070 Anderlecht, "

If necessary, you can also request that information that is incorrect, incomplete, or irrelevant be corrected.


In the event of the use of data for direct marketing purposes: You can object to the use of your data for direct marketing purposes free of charge. To do so, please contact Confort At Home rue de Veeweyde, 18 1070 Anderlecht, "


In the event of transfer to third parties: Your personal data will not be passed on to third parties.


Confort At Home may collect anonymous or aggregated data of a non-personal nature, such as the browser type or IP address, the operating system you are using, or the domain name of the website through which you arrived at or left the site. 

This allows us to continuously optimize the website for users.


The use of "cookies".


When you visit the site, "cookies" may be placed on your computer's hard drive. 

A "cookie" is a text file that is placed by a website's server in your computer's browser or on your mobile device when you visit that website. 

"Cookies" cannot be used to identify individuals.

A "cookie" can only identify one machine. 


“Necessary cookies” : 


Necessary "cookies" help to make a website more useful, by enabling basic functions such as page navigation and access to secure areas of the website. 

Without these "cookies", the website cannot function properly.


“Preference cookies” : 


Preference "cookies" allow a website to remember information that affects the behavior and design of the website, such as your preferred language or region of residence.


“Statistical cookies" : 


Statistical "cookies" help website owners understand how visitors use their website by collecting and reporting data anonymously.


“Marketing cookies” : 


Marketing cookies are used to track visitors when they visit different websites. 

Their goal is to display ads that are tailored and relevant to the individual user. 

This makes these ads more valuable to publishers and third-party advertisers.


"First party cookies" :


These are technical "cookies" that are used by the site visited itself and are intended to allow the site to function optimally. 

For example: parameters that the user has set during their previous visits to the site, or a form pre-filled with data that the user has provided during their previous visits


"Third-party cookies":


These are "cookies" that do not come from the website itself, but from third parties, e.g. an existing marketing or advertising plug-in. 

For example: Facebook and Google Analytics cookies.

For these "cookies", the site visitor must first give consent - this can be done through the bar at the bottom of the website.


You can set your internet browser so that "cookies" are not accepted, that you receive a warning when a "cookie" is installed, or that "cookies" are subsequently deleted from your hard drive. 

You can do this through your browser settings (via the help function). Please note, however, that some graphic elements may not display correctly or you may not be able to use certain applications. 


By using our website, you agree to our use of "cookies".

You have also given your consent in advance via the pop-up provided for this purpose.

Otherwise, non-urgent "cookies" will not be activated during your visit.


Google analytics :


This website uses Google Analytics, a web analysis service provided by Google Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. 

The information generated by the "cookies" about your use of the website (including your IP address) is transmitted to and stored by Google on servers located in the United States. 

Google uses this information to track your use of the website, to compile reports on website activity for the website operator and to provide other services relating to website activity and internet usage. 

Google may also pass on this information to third parties if required to do so by law or if such third parties process the information on Google's behalf. 

Google will not associate your IP address with any other data held by Google. 

You can refuse the use of cookies by selecting the appropriate settings on your browser. 

Please note, however, that in this case you may not be able to use all the features of this website. 

By using this website, you consent to the processing of data about you by Google in the manner and for the purposes described above.


File a complaint :


Would you like to file a complaint ?

For this purpose, we refer you to the Belgian data protection authority